Them AI Insights Company knowledge, human judgment, and working with AI. https://usethem.ai/insights/ 2026-09-07T00:00:00.000Z Them AI teamhttps://usethem.ai/story/ Reuse the method. Respect the client boundary. https://usethem.ai/insights/client-knowledge-boundaries/ 2026-09-07T00:00:00.000Z 2026-09-07T00:00:00.000Z Client experience can improve your firm's methods without making every client detail available to everyone. Keep the reasoning, not just the result. https://usethem.ai/insights/keep-the-reasoning/ 2026-09-07T00:00:00.000Z 2026-09-07T00:00:00.000Z Record why a decision made sense, what could change it, and which parts of the method deserve to be reused.