Define the population
Make exclusions and assumptions part of context.
Them AI for Data and analytics
A metric can hide different definitions, exclusions, and decisions. Bring reviewed analytical context into shared rooms, so the team can inspect what a number means before building another report or asking an agent for analysis.
Mac-only for now. Free during the beta (invite-only).
Why do these reports use different customer counts?
Them AI with company contextOne report counts active workspaces; the other counts paying accounts. The metric definitions describe different populations. Agree which question you need to answer before trying to reconcile the totals.
↗ Example metric definitionA useful record for the next person.
Illustrative workflow. Not a live conversation.
The work gets better when the context stays.
Make exclusions and assumptions part of context.
Compare definitions before trying to reconcile results.
Keep analytical checks available to other teammates.
In the day-to-day
Start with the question. Keep the source. Make a person responsible for what comes next.
What exactly does active mean here?
Active means the account had a qualifying event within the reporting window, according to the glossary. Registered accounts are a different population and should not be substituted in the comparison.
↗ Example metric glossaryKeep a metric's meaning beside the question it answers. Ask about populations, exclusions, and ownership, then cite the approved definition when a teammate needs to explain a report or comparison.
What should we check before this analysis?
Confirm the population, comparison window, and handling of missing observations. The analysis method requires those choices to be explicit before an analyst runs the query and interprets the result.
↗ Example analysis methodMake analytical assumptions available before another person or agent repeats the work. Review the population, missing data, and interpretation limits in a room, keeping the actual query execution outside Them AI.
Are these two reports measuring the same thing?
The definitions use different populations and reporting windows. Compare those choices first, then ask the reporting owners to validate the remaining difference in the underlying analysis.
↗ Example reporting notesWhen reports disagree, start with the reasoning behind each measure. Bring approved definitions into the discussion, identify what differs, and ask the relevant owners to resolve the interpretation before reuse.
What should another analyst know before reuse?
Carry over the intended question, population, and known limitations. The handoff method asks the receiving analyst to confirm those assumptions before reusing the approach for a different decision.
↗ Example handoff methodPass along the reasoning that a chart cannot show. Preserve the approved method, caveats, and unanswered questions, then make the review approach a skill another analyst or external agent can retrieve.
These are example workflows to evaluate, not customer results. Connected agents use their own tools; Them AI is the shared context and review workspace.
From useful work to reusable knowledge
Memory keeps the facts and decisions. Skills keep a way of working. People decide what deserves to become a shared reference.
Meet Rooms and the CollectiveExample metric definition
Analytics lead reviews the sources and proposed record.
Metric review
Make it real
Bring the approved glossary entry and the questions people ask when reports disagree.
Discuss a design partnership
Before you begin
Bring one real workflow
Start with a question your team keeps answering. Bring the sources, the people who know, and the decisions worth keeping.
Mac-only for now. Free during the beta (invite-only).