Welcome with context
Explain where to begin and whom to ask.
Them AI for People
Make everyday guidance easier for people to find
A good people team explains both the process and the care behind it. Share approved onboarding guidance and general policies with clear sources, while keeping employee records, individual cases, and sensitive decisions outside this workspace.
Mac-only for now. Free during the beta (invite-only).
People roomShared room
You with your team
Where should a new teammate begin?
Them AI with company contextStart with the orientation guide, then meet the owners of the processes you will use. The onboarding outline separates shared learning from the personal steps handled by people operations.
↗ Example onboarding guideReview with People operations
After human approvalGeneral onboarding guidance
A useful record for the next person.
Illustrative workflow. Not a live conversation.
The work gets better when the context stays.
Good judgment belongs
with the whole team.
Make policies inspectable
Keep general answers connected to approved guidance.
Respect personal boundaries
Route individual matters to the appropriate people.
In the day-to-day
Work your team can bring to Them AI.
Start with the question. Keep the source. Make a person responsible for what comes next.
People room Example 01
What should a new teammate learn first?
Begin with the shared orientation and team practices, then identify the owner of each common process. The guide helps new teammates understand both the next step and whom to ask.
↗ Example orientation guideShared orientation
Help new teammates understand how the organization works before they know whom to ask. Bring together approved orientation guidance, shared practices, and process owners so their first questions have useful context.
See how the workflow fits
- Bring
- Orientation guide
- Review
- People operations
- Keep
- Starting points
People room Example 02
How do I ask about this policy?
Start with the policy's general process and named owner. For a question about your circumstances, use the people team's designated private route so they can review the relevant details.
↗ Example process policyPolicy explanations
Answer general process questions from approved policy, with the source available for checking. Separate what the document says from how it applies to an individual situation that requires a people specialist.
See how the workflow fits
- Bring
- General policy
- Review
- Policy owner
- Keep
- Cited guidance
People room Example 03
When should a manager involve a people partner?
The manager guide involves a people partner when a question moves beyond the general process into individual circumstances. Prepare the process question here, then discuss the case through the designated route.
↗ Example manager guideManager guidance
Give managers approved general guidance for recurring process questions. Explain the purpose of each step and the people partner's role, so a manager can prepare the right question before seeking help.
See how the workflow fits
- Bring
- General manager guide
- Review
- People partner
- Keep
- Process outline
People room Example 04
Who should handle a personal policy question?
People operations is the first contact for routing questions in the responsibility guide. They can identify the right specialist and the designated process for discussing your circumstances.
↗ Example responsibility guideFinding the owner
Make the route to help easier to understand. Keep approved descriptions of responsibilities and common processes together, so colleagues can identify the right owner before asking their next people question.
See how the workflow fits
- Bring
- Responsibility guide
- Review
- People operations
- Keep
- Process direction
These are example workflows to evaluate, not customer results. Connected agents use their own tools; Them AI is the shared context and review workspace.
From useful work to reusable knowledge
The conversation is
only the beginning.
Memory keeps the facts and decisions. Skills keep a way of working. People decide what deserves to become a shared reference.
Meet Rooms and the Collective- 01
Bring the context
Example onboarding guide
- 02
Make the human call
People operations reviews the sources and proposed record.
- 03
Keep the method
Orientation outline
Make it real
Begin with a warmer first week
Bring the shared orientation guide and a people teammate who can review it.
Discuss a design partnership
Before you begin
A few things
worth knowing.
Does Them AI make employment decisions?
No. Do not use these examples to automate hiring, pay, performance, eligibility, or other decisions about people.
Are employee records appropriate here?
No. Human access is organization-wide today. Employee records, personal cases, and sensitive people information belong in designated systems.
How should people teams pilot it?
Mac-only for now. Free during the beta (invite-only). Start with general onboarding material approved for everyone.
What does the current beta include?
Shared rooms, memory with sources and review status, reusable skills, and MCP access for connected agents. Mac-only for now. Free during the beta (invite-only). Human room and memory access is organization-wide. Client-scoped MCP feeds restrict agent retrieval to that client's approved records plus approved firm-wide material. Do not treat a room as a private boundary for individual members. Read the access boundaries.
Bring one real workflow
Make the next project
better informed than the last.
Start with a question your team keeps answering. Bring the sources, the people who know, and the decisions worth keeping.
Mac-only for now. Free during the beta (invite-only).