Explain intake clearly
Help colleagues ask a better initial question.
Them AI for Legal
Legal teams repeat useful guidance that should not require a fresh explanation every time. Share approved, organization-safe process knowledge with sources and owners, while keeping privileged material and case-specific judgment outside the shared workspace today.
Mac-only for now. Free during the beta (invite-only).
What should we prepare before asking legal?
Them AI with company contextPrepare the business purpose, document type, and decision needed. The intake guide uses those details to route the request; actual documents go through the designated legal intake system.
↗ Example intake guideA useful record for the next person.
Illustrative workflow. Not a live conversation.
The work gets better when the context stays.
Help colleagues ask a better initial question.
Separate general guidance from matter-specific legal judgment.
Make the authorized review path easier to find.
In the day-to-day
Start with the question. Keep the source. Make a person responsible for what comes next.
What does legal need to understand the request?
Lead with the decision the business needs, then give the document category and purpose. The intake checklist helps legal route the request before collecting the actual matter details.
↗ Example intake checklistHelp colleagues understand what a useful legal request contains. Explain the business purpose, document category, and decision needed, then identify the approved intake path and owner before preparing the request.
How do we know which template fits?
Compare the intended purpose with the template's usage notes. If the request falls outside that description, bring the question to the template owner through the documented review path.
↗ Example template guidanceMake approved template guidance easier for colleagues to understand. Keep each document's intended purpose, responsible owner, and exception route together, so requesters know what to establish before asking legal for review.
When does a change need legal review?
Changes outside the approved guidance go to the legal owner. The review policy asks the requester to identify the proposed change and the business reason through the designated intake path.
↗ Example review policyHelp colleagues recognize where standard guidance ends. Explain the approved escalation criteria and the responsible reviewer, giving the business a clear next step when a request needs a lawyer's attention.
Who can clarify this policy requirement?
The policy names legal operations as the first contact for process questions. They can identify the responsible reviewer and the information required for a question about a particular situation.
↗ Example policy guidanceGive colleagues a place to understand general policies that legal has approved for everyone. Keep the source and responsible owner together, making it easier to ask the right followup question.
These are example workflows to evaluate, not customer results. Connected agents use their own tools; Them AI is the shared context and review workspace.
From useful work to reusable knowledge
Memory keeps the facts and decisions. Skills keep a way of working. People decide what deserves to become a shared reference.
Meet Rooms and the CollectiveExample intake guide
Legal operations reviews the sources and proposed record.
Intake preparation
Make it real
Choose a general process legal is comfortable sharing with everyone in the workspace.
Discuss a design partnership
Before you begin
Bring one real workflow
Start with a question your team keeps answering. Bring the sources, the people who know, and the decisions worth keeping.
Mac-only for now. Free during the beta (invite-only).